The food was horrible
Margrett
julio de 2024
Beautiful hotel, excellent service, very enjoyable pool and hot tub, clean guest suits.
Frederica
febrero de 2025
Loved the central location and the safety I felt staying here! Staff were always extremely friendly and helpful, and the food was amazing!! The girls at the spa were amazing as well, very knowledgeable and put me at ease. I enjoyed a facial and a massage and both were great. Would definitely stay here again and would recommend to anyone visiting San Antonio who wants to stay on the riverwalk!
Lauren
marzo de 2025
Hotel Contessa's suite rooms are spacious and we enjoyed being so close to the beautifully lit River walk and close to the nearby Cathedral which had illumination evenings with the history of Texas. The food at the onsite restaurant was good but be sure to make resies. and the hotel is also convenient to a wonderful museum of Western art and sculptures. For a Christmas time trip Contessa did work nicely for our small family utilizing two rooms next to each other. Our son enjoyed the pool and work out area. Dec. 2024
Shawn
enero de 2025
The staff were wonderful, from the valet service believe his name was Marco to Savannah at the desk who was so gracious and welcoming. We went to the bar and Amanda made us the best drinks possible. We couldn't ask for better service. We decided to order food which was great. The location is perfect. We liked it so much that we definitely will stay there next month when we come back to San Antonio.
Clark
junio de 2023
Good location by Riverwalk. The suites were spacious with a large bathroom and separate living area. Had read a few mixed reviews, mainly on other sites, so the hotel exceeded my expectations. No real issues parking a hire car. We used the city-run lot on Houston Street about 5 minutes walk away and there were no problems.
Michael
febrero de 2025
I love Hotel Contessa, especially Francisco. He's very welcoming and recognizes you. He commented that my granddaughters had grown up so fast, and I didn't even think he would remember that they were my granddaughters, considering how busy it is. The smell when you walk into the hotel is amazing. My granddaughters went downstairs to have dinner while we attended a concert. They loved the food, but, considering my granddaughter insisted on paying for it herself rather than charging to the room, she was amazed at the prices but did say it was well worth it. The housekeeping staff is wonderful and polite as well. Thank you for being a part of the memories.
Cynthia
diciembre de 2024
Location was great as we were going to a show at the Aztec. Room was clean and overall comfortable for 3 people with one person sleeping on the couch. Hotel staff was helpful the little I interacted with them. Hotel is also located at a part of the Riverwalk that isn't too noisy or touristy which is nice.
Melissa
enero de 2025
Being on the riverwalk, friendliness of the staff. Had breakfast two of our mornings and Fransisco took very good care of us. The Ambler was a pleasure to patronize. The staff was attentive despite having to work during the holidays.
Paul
diciembre de 2024
We loved being greeted by very friendly valet and bell boy. Once inside we were greeted by friendly staff who offered a welcome drink. Front desk was very accommodating and friendly. The hotel is gorgeous, comfortable and quiet rooms with a great location. Room service was fast. Loved spending the evening at the bar, excellent craft bartenders. We enjoyed the hot tub and pool area on the roof. I would definitely stay again.
Stephanie
marzo de 2024