The food was horrible
Margrett
juli 2024
Hotel Contessa's suite rooms are spacious and we enjoyed being so close to the beautifully lit River walk and close to the nearby Cathedral which had illumination evenings with the history of Texas. The food at the onsite restaurant was good but be sure to make resies. and the hotel is also convenient to a wonderful museum of Western art and sculptures. For a Christmas time trip Contessa did work nicely for our small family utilizing two rooms next to each other. Our son enjoyed the pool and work out area. Dec. 2024
Shawn
januari 2025
The staff were wonderful, from the valet service believe his name was Marco to Savannah at the desk who was so gracious and welcoming. We went to the bar and Amanda made us the best drinks possible. We couldn't ask for better service. We decided to order food which was great. The location is perfect. We liked it so much that we definitely will stay there next month when we come back to San Antonio.
Clark
juni 2023
I love Hotel Contessa, especially Francisco. He's very welcoming and recognizes you. He commented that my granddaughters had grown up so fast, and I didn't even think he would remember that they were my granddaughters, considering how busy it is. The smell when you walk into the hotel is amazing. My granddaughters went downstairs to have dinner while we attended a concert. They loved the food, but, considering my granddaughter insisted on paying for it herself rather than charging to the room, she was amazed at the prices but did say it was well worth it. The housekeeping staff is wonderful and polite as well. Thank you for being a part of the memories.
Cynthia
december 2024
Location was great as we were going to a show at the Aztec. Room was clean and overall comfortable for 3 people with one person sleeping on the couch. Hotel staff was helpful the little I interacted with them. Hotel is also located at a part of the Riverwalk that isn't too noisy or touristy which is nice.
Melissa
januari 2025
Being on the riverwalk, friendliness of the staff. Had breakfast two of our mornings and Fransisco took very good care of us. The Ambler was a pleasure to patronize. The staff was attentive despite having to work during the holidays.
Paul
december 2024
We loved being greeted by very friendly valet and bell boy. Once inside we were greeted by friendly staff who offered a welcome drink. Front desk was very accommodating and friendly. The hotel is gorgeous, comfortable and quiet rooms with a great location. Room service was fast. Loved spending the evening at the bar, excellent craft bartenders. We enjoyed the hot tub and pool area on the roof. I would definitely stay again.
Stephanie
mars 2024
The location was perfection, directly on the Riverwalk and central to everything. We were able to walk everywhere we went. The hotel is beautiful. Everyone we came in contact with was very friendly and helpful. The room was very spacious and beautifully decorated. The bed was extremely comfortable and the air conditioner worked very well keeping us cool in 103 degree temps. The Keurig and fridge was great to have as we brought our own breakfast and enjoyed it each morning at the tables located outside on the river. The pool was very refreshing even tho the temps were high, it was still cool. Will definitely use this hotel should we return to San Antonio.
Connie
augusti 2024
I loved how clean it was and how attentive and friendly the staff was. Everytime we came across a staff member we were greeted with a smile, a "goodmorning/ how are yall?". It made us feel seem and welcome. There was a little hiccup with the receipt of our stay where we were charged for something we didn't use but we talked to the front desk about it and they handled it without a problem. They were very nice and accommodating. The room was very spacious and comfortable it had a nice brick wall for a little photoshoot moment and a beautiful view of the city the aesthetic of the room was nice as well ,I liked the cute wooden double doors for the restroom it gave it a nice Texas touch. Loved how the AC system in our room actually worked when we changed it to the temperature we liked, we've stayed in a really nice hotel in Vegas before where it said it worked and it didn't which was not very nice considering how hot it was at the time. All in all, it was a superb visit/stay I would 100% recommend this place 10/10 will definitely stay here the next time we visit.
Cruz
september 2024
I loved the location right on the Riverwalk. My room was also very spacious and I liked having a separate bathroom and living room area. I liked the "vibe" in the bar on the ground floor, especially in the evenings after walking around the Riverwalk. I enjoyed the pool on the roof. And the staff were awesome....the gentlemen at the front desk were very helpful and kind, and I even chatted with a couple of the housekeeping staff.
Stewart
augusti 2024